English (United Kingdom)

https://curated-unify.zendy.io/wp-json/zendy-region/v1/featured_content/oa?rat=en

https://curated-unify.zendy.io/wp-json/zendy-region/v1/highlighted_journal/

Global: Zendy Plus annual

Presents the access of premium content as premium feature

Premium Content

Presents the keyphrase highlighting as premium feature

Keyphrase Highlighting

Presents the summarisation as premium feature

Summarisation

Insights

Presents the pdf analysis as premium feature

PDF Analysis

Presents the zaia usage as premium feature

ZAIA

Global: Zendy Plus monthly

Global: Zendy Tools annual

Global: Zendy Tools monthly

Global: Zendy Free Plan

Governments world wide have been, increasingly, implementing e-government initiatives for their potential significant benefits; among which is delivering better services to citizens through increasing citizens’ convenience, satisfaction, and independency; and saving their time, effort, and cost. Achieving each benefit is an objective to these governments; and fulfilling each objective is considered a critical success factor. Hence, governments need to assess whether they were able to obtain their preset goals, and to which degree they were able to do so. This study merely focuses on the citizens’ perspective of the evaluation. However, the relevant literature seem to lack adequate studies that propose such evaluation tool that is sufficient and has been reliably validated. Therefore, the purpose of this study is to fill this gap by proposing a conceptual model which measures the e-government performance from citizens’ perspective and their psychological and tangible benefits. While developing the model we also consider the attributes which impact citizens’ perceptions and obtained values which, in turn, influence their adoption.

DEVELOPING A MODEL OF CITIZENS’ PERCEPTION OF E-GOVERNMENT SYSTEM PERFORMANCE AND THEIR ATTAINED BENEFIT