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One approach to overcoming the information overload that bedevils much collaborative work is to move towards an activity focus in the next generation of groupware tools. This implies a need to integrate and categorize all the activities, including tasks, which each user is required to do. This paper describes an ongoing research programme to address this need. An architectural model for future developments is proposed, and some prototypes developed by the author’s research team are described.

Task Integration for Knowledge Workers: Especially those Involved in Multiple Collaborative Activities