Machines in the archives: Technology and the coming transformation of archival reference

Technology is transforming the way in which researchers gain access to archives, not only in the choices archivists make about their uses of technology but in the portable technologies researchers bring with them to the archives. This essay reviews the implications of electronic mail, instant messaging and chat, digital reference services, websites, scanners, digital cameras, folksonomies, and various adaptive technologies in facilitating archival access. The new machines represent greater, even unprecedented, opportunities for archivists to support one of the main elements of their professional mission, namely, getting archival records used.