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In recent years outsourcing has become a major factor in organisations’ performance and can no longer be ignored (Tomas, 2010). Since the Industrial Revolution, companies have been concerned with how they can exploit their competitive advantage to increase their markets and their profits (Handfield, 2006). Firms have sought improved performance by outsourcing activities not considered a core competency of the business. The outsourcing of a number of services ranging from cleaning, logistics, and compound maintenance among others has become a significant force in global outsourcing trend services, yet there exists some questions about the degree to which outsourcing results in a positive outcome and the conditions supporting it. Although many firms outsource to reduce costs, they often fail to do so and may actually increase if not handled properly (Meixell, 2008). Abstract

Outsourcing (Logistics) Services and Supply Chain Efficiency – A Critical Review of Outsourcing Function in Mukwano Group of Companies