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Currently the bakery sector is among the six largest segments of Brazilian industry and the second largest in ready foods. Economic transformations, changes in consumer habits and the evolution of competing markets have put pressure on the industry, thus posing major challenges for the industry. The aim of this study is to rank a set of commercially available freezer alternatives that meet the pre-established criteria of Doce Alto bakery. The methodology used was SAPEVO-M, which is a multicriteria decision support method capable of assisting the decision maker in several complex problems, evaluating, ordering or selecting alternatives through different points of view. The SAPEVO-M method calculations were performed with the help of www.sapevoweb.com. In this work the method assisted in the selection among three freezer models through different decision makers who evaluated some criteria. The results will contribute to the selection of the best freezer model that will compose the production process of bread making. Thus, it is possible to say that this tool has a range of applications, being able to contribute to the decision-making process in different segments.

APLICAÇÃO DO MÉTODO MULTICRITÉRIO SAPEVO-M NA SELEÇÃO DE EQUIPAMENTOS: ESTUDO DE CASO EM UMA PANIFICADORA DO RJ