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During the last two decades, the introduction of digital multimedia into the museums, monuments and exhibition spaces describe a new open and flexible institution, which is attentive to the needs of its visitors. In fact, many different opinions, preferences and personalized agendas acquire now a symbiotic relationship with the strict archeological site contexts with ICT. This relationship is established the moment that the actual space comes into terms with the visitors' needs and without compromising spatially, it reveals all the different movement alternatives that could satisfy the visitor. In fact, ICTs create alternative experiences through the juxtaposition of a digital layer on physical space. Drawing on this objective, this paper studies the relation between user and monument by enhancing their interaction in the Municipal Market of Chania, in Crete. The objective of the paper is to examine how state-of-the-art IoT systems can be seamlessly incorporated into the smart cultural heritage strategy of the suggested place. The macroscope is to explore alternatives strategies to enhance sustainable tourism in Chania.

Exploring the ICT Potential to Maximize User - Built Space Interaction in Monumental Spaces The case of the municipal agora in Chania, Crete