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The municipality of Campinas has a vast network of social assistance equipment, which proffer diverse services. Among these is the institutional shelter, which houses children and adolescents in situations of social vulnerability. Institutional shelters come with extensive logistics infrastructure, human resources, which must be appropriately sized, seeking economic efficiency and rational use of public resources. The requirements for the composition of work teams shelters are defined in the Basic Operational Unified Social Assistance (NOB-RH SUAS). However, their dimensioning and allocation of staff is a critical task and not described in NOB. Thus, it is necessary a tool for decisions support that helps the local manager in the composition and allocation of the work team. Thus, this paper proposes a linear optimization model, with the objective of minimizing the number of employees due to a restriction on the minimum number of professionals and taking into account the various specialties required. Both restrictions are obtained in NOB. The model computationally via the solver LINGO 7 is implemented. To facilitate use of the tool by the local manager, the program uses MS Excel to interface with LINGO 7, since Excel is a widespread and familiar to local users tool. The practical results of the work should lead to better management of HR in equipment that might be implemented.

MODELO DE OTIMIZAÇÃO LINEAR PARA DEFINIÇÃO DA EQUIPE DE TRABALHO DE ABRIGOS MUNICIPAIS DA ASSISTÊNCIA SOCIAL DE CAMPINAS