English (United Kingdom)

https://curated-unify.zendy.io/wp-json/zendy-region/v1/featured_content/oa?rat=en

https://curated-unify.zendy.io/wp-json/zendy-region/v1/highlighted_journal/

Global: Zendy Plus annual

Presents the access of premium content as premium feature

Premium Content

Presents the keyphrase highlighting as premium feature

Keyphrase Highlighting

Presents the summarisation as premium feature

Summarisation

Insights

Presents the pdf analysis as premium feature

PDF Analysis

Presents the zaia usage as premium feature

ZAIA

Global: Zendy Plus monthly

Global: Zendy Tools annual

Global: Zendy Tools monthly

Global: Zendy Free Plan

Nowadays, the organizations are inserted in a complex environment and the processes management has been important to maintain the competitiveness of the enterprises. Mapping process are an ally tool of organizations in the management of its processes and the benefits arising from their use are many. The aim of this study was to present this important process management tool, some maps that help the work of mapping processes and the use of these maps suggested in a real case in the logistics department of a company. The use of this tool helps organizations to continuously improve their processes and should be performed by companies whenever it is necessary.

MAPEAMENTO DE PROCESSOS: FUNDAMENTOS, FERRAMENTAS E CASO EM UMA OPERAÇÃO LOGÍSTICA