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We live in a rapidly changing world, where the way we live, work and interact in the cities and with each other is constantly transforming. Through need finding, and understanding the community requirements that depends on the context, designers and managers could decide pertinent strategies and develop future scenarios for creating stories, designing services and experiences that happens in the space and reinforces social interactions and relationships. Is in public space where relations and encounters happen spontaneously. The scope of work suggests an approach to identify, design and develop more efficient places in terms of cost and social benefits, centered in the emotional process of interaction in order to find the meeting point between the system components. This research opens up possibilities for designing spaces through understanding and studying interactions from a human centered perspective and promoting social innovation, by identifying the community needs and involving them in the design process.

The urban public space and design as tools to promote social interaction