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This papper is about arises from the hypothesis that the interior design, specialty of the design, is a professional with expertises to the action in front of diverse scenarios, including, and here in focus, the complex scenes. It understands, therefore, that with an action of interior design it is possible to develop improvements in the public hospital environment regarding physical and cognitive issues. The purpose of this study is to study the Hospital Infanti João Paulo II (HIJPII) of the Hospital Foundation of the State of Minas Gerais (FHEMIG), as a portrait of the complexity and scope of the environment designer. It aims, in general, to highlight the possible answers of the designer to the scenario in question and, in a specific way, to characterize and register questions concerning the professional, designer of environments, through their expertises, elucidate the object of study and, Of public hospital reality. Part of the application of service design tools as a way of collecting information which also allowed us to diagnose the reality of public service and elucidate possible projection cuts in interior design. Thus, it includes the understanding about the professional interior designer , their expertise and questions about the possible project responses coming from such a professional, that surpass the layout, that is a conventional representation of solutions for interior design. It comprises, therefore, the first phase of research, which consists on a bibliographical research and immersion in the contexts analyzed and, to this directs the subsequent project application, through the tangibilization of the possibilities of action described in this article.

Designer de ambientes em cenários complexos: estudo de caso do Hospital Infantil João Paulo II