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Software requirements are key elements that contribute to the quality andusers satisfaction of the final system. In this work, Requirements Engineering(RE) of web sites is presented using an organizational semiotics perspective.They are shown as being part of an organization, with particular practices,rules and views considering stakeholders several differences and opinions. Themain contribution of this paper is to relate an experience, from elicitation tovalidation, showing how organizational semiotics artifacts were exploited in acollaborative and participatory way to RE of a web portal. A case study isdescribed in order to demonstrate the feasibility of using such artifacts to REwhen we think about the system as being part of a social organization.

international journal of computer science and information technology/international journal of computer science and information technology  (chennai. print)

Requirements Engineering of a Web Portal using Organizational Semiotics Artifacts and Participatory Practices