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A multi-tenant portal implementation extends the capabilities of an enterprise by enabling several customers to run independently on the same portal infrastructure hosted by a service provider. However, building multi-tenant solutions requires addressing several technical challenges, but service providers/solution developers can build and deploy scalable, customizable, manageable, and cost-effective multi-tenant solutions. Addressing multi-tenancy is a key consideration in implementing Cloud enabled enterprise portal solutions which are becoming an international phenomenon, driven by both local demand as well as global reach by medium or large enterprises that are in need of reducing cost of infrastructure/ hosting. The paper enlighten the focus on the core of multi-tenant portal infrastructure along with key design elements that need to be considered in providing Cloud- enabled multi-tenant portal solutions. The paper would not focus on any specific vendor or their product suites but it acts as a synopsis for developer and architect community to strategize their thinking towards right portal architecture by gaining insights on multi-tenant portal features, key benefits and portal landscape.

Cloud-Based Multi-Tenancy Model for Self-Service Portal