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The objective of this report is to investigate current conditions in the application of telecommunications to TDM programs that support public transportation statewide. The report provides the results of a survey of transit agencies nationwide to ascertain whether transit agencies are currently using or plan to use telecommuting and telecommunications in their program of services in the future. The research also identifies trends in the telecommunications industry that may have a bearing on travel behavior and subsequent public transit planning. The report provides recommendations on how transit and other transportation agencies can respond to changing conditions.

Telecommunications and Its Future Role in the Public Transportation Arena