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This article critically reviews the use of ICTs for human rights crisis research. While focusing on two specific technologies—satellite imagery and mobile phone technology—it proposes a general framework for analyzing the added value of ICTs. The author suggests that their added value in mass atrocities research arises from their ability to reduce information uncertainty, a challenge that is exacerbated in the digital age. This is different from delivering “truth”, an inaccurate description that only leads to unfulfilled expectations and hopes. The article is written from a practitioner’s perspective, drawing from the work of a global human rights watchdog, thus avoiding the trap of inferring conclusions from a single region or a single tool. The author provides several case studies on how ICTs were successfully used in human rights crisis research by reducing information scarcity and assessing the quality of information.

Sensors Everywhere: Using Satellites and Mobile Phones to Reduce Information Uncertainty in Human Rights Crisis Research