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Objective: To evaluate the ergonomic risk and functional physical condition of bank tellers. Methods: Quantitative, cross-sectional study, whose data collection happened during the months of September and October 2015, in a reserved room in the very bank branch. It consisted in the application of the “Ergonomics Census”, along with a questionnaire addressing variables regarding health characteristics, focusing on the musculoskeletal systems and occupational characteristics, which was applied to bank tellers of Criciuma and region. For the statistical analysis, the software SPSS was adopted, having the simple data displayed in frequency and using, for correlations, the Chi-square test, with a 95% confidence level. Results: The study evaluated 85 active workers, 57 (67.1 %) of which reported the presence of symptoms of pain/discomfort, and the most affected locations were: shoulder 44 (44; 51.8%), cervical (38; 44.7%) and dorso-lumbar spine (31; 36.5%). No association was found between pain/discomfort and the practice of exercises, nor between the first and the use of medicines to work. As for the presence of ergonomic inadequacies, 43 (50.6%) reported the presence of organizational ones; 32 (37.7%), environmental; and 23, (27.1%) physical inadequacies. Significant correlations were found between shoulder pain and physical inadequacy in the workplace (p=0.013), and organizational inadequacy (p=0.040) as well; between neck pain and organizational inadequacy (p=0.012), and between dorso-lumbar spine and inadequacy of the working environment (p=0.044). Conclusion: The percentage of bank tellers with musculoskeletal symptoms was high, which characterizes the activity as one of potentized risk, especially due to the organizational ergonomic conditions of work.

Risco ergonômico e condição de saúde funcional em bancários operadores de caixa