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Ángel Monzalvo Hernández a , Heriberto Niccolas Morales b , Germán Reséndiz López a , Jaime Garnica González b , Noel Iván Toto Arellano a , Heriberto Canales Gutierrez c , Universidad Tecnológica de Tulancingo, Tulancingo, México angelmonzalvo@utec-tgo.edu.mx, gresendizl@utec-tgo.edu.mx, ivantotoarellano@hotmail.com. Universidad Autónoma del Estado de Hidalgo, Mineral de la Reforma, México hnicolas@uaeh.edu.mx, jgarnica@uaeh.edu.mx. TIHSA EM S.A. DE C.V., Tulancingo, México hcanales@tihsakomac.com

proceedings innodoct/19. international conference on innovation, documentation and education

La importancia de la información documentada. Caso de actualización documental de un Sistema de Gestión de la Calidad para certificación bajo la norma ISO 9001:2015