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Background. In the last years micro-enterprises from the SME sector have been the subject of interest and discussion due to their significant share in the total number of enterprises and a significant contribution to the production of national income. This is a phenomenon that occurs both in Poland and in the European Union. There is, however, no research in both the micro enterprise sector and phenomena occurring in individual enterprises over the issues of the possibility of raising competitiveness. regarding the possibility of their development and achieving competitive advantages. Few theoretical studies also touch the issues of knowledge management methods in micro-enterprises, the conditions for the implementation of knowledge and the expected economic effects. Due to the increased complexity and dynamism of the organization’s environment, better use of human capital and improvement of knowledge management methods is becoming more and more important. The development of human capital can be implemented through specific activities, which include extending the tasks of the employee, enriching work and introducing modern technologies, training and broadly understood education. In order for these activities to be effective, the enterprise should define specific conditions related to the implementation of basic development goals, including the role of human capital. Logistic processes of the enterprise and their improvement in terms of human resources can become such an imperative. Research aims. The aims of the article are (1) to present research on knowledge management and the role of human capital in a micro-enterprise based on the * Social Academy of Science in Lodz, Sienkiewicza 9, 99-113 Łódź, Poland. E-mail: djanczewska@spoleczna.pl 178 Danuta Janczewska methodological concept of process management knowledge and (2) to present a case study and the results of non-participant observation using online management tools as research tools in the presented area. Methodology. In the process of constructing the methodological concept, that is the studied group of enterprises, extensive literature of the subject in the field of management sciences was used. Non participant observation was carried out with the participation of 40 master degree students in management, whose task was to prepare a given individual research project. In this way, we obtained data verifying the suitability of the presented research method. Key findings. The presented research method allows to some extent to identify problems occurring in micro-enterprises in the field of studying the share of human capital in the logistic knowledge management model and is a step towards further research.

Human Capital in the Model of Logistic Knowledge Management in a Micro-Enterprise