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In this introductory chapter, we shall examine some key phrases and concepts that apply to the field of work performance, such as ‘performance’, ‘appraisal’, and ‘job evaluation’, among others. We shall briefly touch on the factors that contribute to an employee’s performance at work and some of the pitfalls involved in trying to reach objective appraisals of employees’ respective inputs to the productivity of their organizations.

Performance at work and its appraisal: Demarcation of the field