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There are many applications of the TCO (Total Cost of Ownership) methodology. This approach has become increasingly important as organizations face the need to better understand and manage their costs. This paper intends to present the utilization of the TCO methodology in the transportation services purchasing category, and also to present the operation of the Traffic Center, as well as the challenges, difficulties and benefits involved. This project has already reached significant results not only in savings in freight cost, but also in the improvement of the transport service level.

TCO APLICADO À LOGÍSTICA: DESENVOLVIMENTO DE UMA CENTRAL DE TRÁFEGO