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This paper presents a Web-based Decision Support System (Web-DSS) that was designed and developed to support and provide suggestions on the procedures taking place between a port and a dry port, which have to collaborate, work concurrently and optimize their joint operation. The system operates at the highest hierarchical level supervising a number of different components dealing with three different time scale horizons so as to provide assistance at operational, tactical and strategic level. The Web-based DSS coordinates and integrates the subsystems operating at lower levels and it interfaces with all the involved actors: customers, suppliers, relevant authorities so as to receive all the necessary information to come up with “optimal” suggestions and decisions. In this paper, the overall architecture is presented and the individual modules are described.

A Web Based Decision Support System for Intermodal Port and Dry Port Facilities