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The system of quality in higher education requires a systematic evaluation of all of its different aspects. Different patterns of evaluation reveal the strengths and weaknesses of the programs and facilitate the informed decisions. Objectives: The objectives of the present research are as follows: 1) Determining the quality of the structural elements of the Epidemiology and Biostatistics Department; 2) Determining the strengths, weaknesses, opportunities and threats to improve the quality of activities in the department under research. Design: In this research, the efficiency of the department was studied based on the internal self-evaluation. For this purpose, pre-determined indices with relative modifications were used. This study was conducted with the collaboration of the head of the department, faculty members, all of the students (residents, Ph.D. and M.S. students) and the graduates. Through a pilot study the initial rates of the areas under research were first determined by the opinion poll carried out among all the faculty members, then through proper tests, unrelated data were identified and omitted and the final rates were extracted. Results: The mean of the areas under study was 59.8% of which the minimum (37%) was related to the area of aims and objectives and the maximum (72.6%) related to area of the graduates. Conclusions: The graduate domain is one of the key areas under study in the internal evaluation of this department which received a good score.

journal of service science and management

Determining the Quality of Management and Structural Elements of the Epidemiology and Biostatistics Department in Tehran University of Medical Sciences