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The evolution of technology has encouraged organizations to use human resource information systems (HRIS). HRIS is perceived to contribute to the effectiveness of manpower activities (human resources planning) in organizations. This paper interviewed two HRIS managers in the hospitality industry in Greater Region (Ghana) to identify the benefits, contributions and the challenges of HRIS. It was revealed that HRIS identified unfilled positions, accurately analyzed each job position and its job title in the organization, providing insight into organizational training needs, selected the right persons to be trained at the right time, evaluated the effectiveness of training programs and made faster and better decisions about successor ranking. It was therefore concluded that HRIS played a major role in the management of human resources. Organizations should integrate HRIS with other organizational systems to facilitate speedily sharing of information and decision making.

The Role of Human Resource Information System in the Process of Manpower Activities