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The JKN-era Community Health Center (Puskesmas) is a health service that organizes public health efforts and first-rate individual health efforts. In addition, Puskesmas must be able to provide 155 types of health diagnostics to support the implementation of JKN. In fact, the obstacles and weaknesses of the JKN program are found in the Puskesmas. What eventually came to the clinic or a private doctor who received the facilities of JKN. The purpose of this study is to describe, analyze and interpret the implementation of the JKN program policy. This type of search uses a qualitative description search method. The results showed: The communication facilities used to introduce the JKN program were realized by placing large banners near the Puskesmas, streamers, and signs in the waiting/queue room and organizing socialization. in the form of direct advice given by the doctors of the clinic; Resources include; Human resources; Infrastructure; Finance has fulfilled the ideal conditions for achieving quality service. The commitments made by the relevant institutions to implement the JKN program are so ambitious that harmonious relationships are established and synergy between related institutions to provide quality services. In addition, the success of the Pucang Sewu Community Health Center in providing patient services with the JKN program is also due to the service status that has enabled the ISO. In this study, the researcher made suggestions, it is necessary to continue to add and improve the quality of resources. It is expected that all future health center services will be ISO 9001-2000 compliant and continue to innovate in service by adapting the needs of the people in their area.

Implementation of The JKN Programs on The Community Health Center at Level 1 (Descriptive study of the implementation of the JKN program at the Pucang Sewu Health Center, Gubeng District, Surabaya City)