English (United Kingdom)

https://curated-unify.zendy.io/wp-json/zendy-region/v1/featured_content/oa?rat=en

https://curated-unify.zendy.io/wp-json/zendy-region/v1/highlighted_journal/

Global: Zendy Plus annual

Presents the access of premium content as premium feature

Premium Content

Presents the keyphrase highlighting as premium feature

Keyphrase Highlighting

Presents the summarisation as premium feature

Summarisation

Insights

Presents the pdf analysis as premium feature

PDF Analysis

Presents the zaia usage as premium feature

ZAIA

Global: Zendy Tools annual

Global: Zendy Free Plan

Global: Zendy Tools monthly

Global: Zendy Plus monthly

Customer satisfaction is the center for managers’ attention to increase customer loyalty. In this study, we explore the roles of physical and non-physical environment on tourist satisfaction. The analysis technique used is multiple linear analysis techniques. The results show that the effect of the physical environment on tourist satisfaction has a positive effect of 0.653, and is significant at the 0.05 level. This means that the better the physical environment, the more satisfaction of tourists. The influence of non-physical environment on positive tourist satisfaction is 0.096 but not significant. This means that the better the non-physical environment, the tourist satisfaction will increase but not significant. The physical environment has more influence on tourist satisfaction and is reflected most strongly by the indicators of the type of sea attractions provided and transportation facilities. Tourist satisfaction can be improved if the physical environment is more enhanced than non-physical environment.

The Influence of Environment on Tourist Satisfaction Seeing from Management, Linguistics and Social Cultural Aspects