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This study was aimed at developing a conceptual framework against which the roles and contributions of industrial psychologists in South Africa could be explored. Three widely-used business frameworks – Balanced Score Card, South African Excellence Model and King II Report on Corporate Governance for South Africa – were theoretically integrated to produce a multi-dimensional framework to clarify roles and contributions in a discourse familiar to the business community. The framework was subsequently utilised in a follow-up study involving 23 registered industrial psychologists who were asked to clarify specific roles and contributions within each of the dimensions of the framework

A conceptual framework to explore the roles and contributions of industrial psychologists in South Africa (part 1)