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I went on to work as a technical book editor for George Newnes and Wiley, and then became editor of an education journal for The Association of Teachers in Technical Institutions (now The National Association of Teachers in Further and Higher Education). The job title there was Information Officer, so I set about developing an information service, drawing on nothing more than my experience of indexing! Editing the journal brought me into contact with another new field that became important in my work and ideas – typographic design – through working with the designer who won a competition for re-designing the magazine. (He has been a valued colleague ever since, and has designed all the books I have written.)

Interview via e-mail by the Scientific Editor with Elizabeth Orna upon the publication of her latest book, Information strategy in practice