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Copyright: © 2020. The Authors. Licensee: AOSIS. This work is licensed under the Creative Commons Attribution License. Introduction An effective design and implementation of a performance management system (PMS) in the public sector is intended to motivate employees to improve performance and restore the public’s confidence in the ability of the public service to deliver quality service. However, the implementation of the PMS in Botswana has not yielded the required results as student performance and service provision continue to decline. This research responds to the need to examine as to why the implementation of performance management in the public sector in Botswana has not yielded the expected results of improved employee performance.

Implementing traditional performance management in the innovative age: A new model for Botswana’s public sector