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The paper describes a group of dispute resolution mechanisms introduced in the Health Care Reform known as AUGE. The reform included forms of mediation and arbitration that currently represents an important part of the total civil litigation in Chile. The article explores some problems Revista Chilena de Derecho Privado, No 33, pp. 43-72 [dici mbre 2019] * Abogado, profesor de Derecho de la Universidad Diego Portales. Correo electrónico: cristian.riego@udp.cl. Artículo recibido el 20 de mayo de 2019 y aceptado para su pu blica ción el 16 de octubre de 2019. Revista Fueyo 33 311219.indd 43 31-12-19 10:45 44 Cristián Riego Ramírez RChDP No 33 Ar tíc ul os d e do ct rin a that those alternative mechanisms could create. The most important issue is that the Chilean state do not recognize the importance of a civil justice system and the possible loss of some of its values, especially those relate with the transparency of is operation. Key worDs: Altenative dispute resolution, mediation, arbitration.

SOLUCIÓN DE CONFLICTOS EN EL SISTEMA DE SALUD, MEDIACIÓN Y ARBITRAJE EN UN CONTEXTO INSTITUCIONAL