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Este estudo exploratório descritivo, de natureza qualitativa, teve como objetivo apreender como os enfermeiros de um hospital de ensino percebem os familiares enquanto participantes do cuidado. Foram entrevistadas seis enfermeiras de clínicas de pacientes em situação crônica de vida. A análise de dados permitiu inferir que tiveram pouco conhecimento sobre a temática da família durante a graduação, dificultando o relacionamento com os familiares acompanhantes. A convivência durante a internação é marcada por facilidades quando os mesmos colaboram na assistência e por dificuldades ao tentar romper as regras institucionais. Indicam que os novos enfermeiros deverão ter embasamento teórico para atender a família nos diversos cenários do cuidado. Considero que há necessidade de investimento na capacitação de profissionais e que o avanço da humanização dos serviços implica em troca e integração de saberes de pacientes, familiares, profissionais de saúde, equipe de apoio e gestores que extrapolam o campo das ciências This exploratory descriptive study, of qualitative nature had the purpose to study how the nurses from a hospital school see the family as care participants. Six nurses from clinics of chronically ill patients were interviewed. The data analysis allowed to infer that the nurses had only little knowledge of the family’s thematic during graduation, making the relationship with the accompanying families very difficult. Daily care during hospitalization period is marked by easy moments when members are willing to participate in the process, and by difficulties when they attempt to break institutional rules. It was suggested that new nurses have theoretical foundation to attend the family in several scenarios of care. It was considered the need of investments in professional training, and that the advance of humanization of services implies in exchange and integration of knowledge among patients, family members, health professionals, support staff and managers beyond the science fiel

A família do paciente em situação crônica de vida: a visão de enfermeiros de um hospital de ensino