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This research examines the mobile-government services adoption, by combining both UTAUT and GAM models with adding new constructs for explaining the key factors that affect on adoption of mobile-government services. As a result, the study identified the critical factors that influence users’ to adopt the system, and developed an integrated model as a powerful tool that assists in the adoption process of mobile-government applications. The novelty of this research will be an added value to the body of knowledge and its implications will be vital for researchers and decision/policy makers who are willing to make a change.

Mobile Government Adoption Model Based on Combining GAM and UTAUT to Explain Factors According to Adoption of Mobile Government Services