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The social work profession is rooted in combating poverty and the fight for human rights. Social welfare centers represent a key institution in that area, particularly the cash benefits departments in which social workers daily work with the poorest members of society. The system of social assistance benefits in Croatia includes the general and categorical social assistance programs. This paper is focused on general assistance programs, guaranteed minimum benefit and one-time allowance. The aforementioned rights are regulated by the Social Welfare Act which has been amended six times since 2011, thus bringing novelties to the area of realization of the right to general social assistance benefits. The paper presents the most important changes and provides an overview of their practical applicability. It also provides guidelines for improving efficiency of the two most important cash benefits with regard to the amount of the benefits and their targeting, efficiency with regard to beneficiary groups including children and retired persons and work activation of young persons (and) beneficiaries who are capable for work. Considering the crucial role of social workers in the deciding on the recognition of the right to benefits, special attention was paid to a critical overview the role of social workers n the cash benefits departments.

UČINKOVITOST NAKNADA OPĆE SOCIJALNE POMOĆI I ULOGA CENTRA ZA SOCIJALNU SKRB U BORBI PROTIV SIROMAŠTVA