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In recent decades, the focus of forestry Decision Support Systems (DSSs) has expandedto consider the social dimension of forestry and to support participatory decision-making.A large number of models and tools have become available to solve forest managementplanning problems. The Usefulness of a DSS depends on the range of tools thatit incorporates, and many researches have been developed to evaluate DSSs using Usefulnessas parameter. The assessment of Usefulness concerns the effectiveness of aDSS. Furthermore, most assessments take into account the degree of Perceived Usefulness,which is considered an indicator of the impact a system has on job performance.The present study focuses on the analysis of final users’ point of view on the Usefulnessand Perceived Usefulness of DSSs in participatory forest planning. The researchinvestigates how forest users’ characteristics and context influence their views on thepotentialities of DSSs to enhance both the various phases of the participatory planningprocess (Usefulness) and job performance (Perceived Usefulness). The study is basedon quantitative data collected through two questionnaires e-mailed to a sample of 150DSSs end users. The questionnaires focused on Usefulness and on Perceived Usefulnesstopics, respectively. Results indicate that special attention must be given to motivatingrespondents with a clear explanation of the survey objectives when e-mailing questionnaires.Moreover, results show that, in general, respondents consider DSSs useful ateach step of the participatory process, despite differences emerge among steps. Theresearch also shows that respondents’ Perceived Usefulness of DSSs was higher beforeactually engaging with DSSs. Furthermore, the results highlight differences in PerceivedUsefulness to improve job performance, suggesting that the use of DSSs may actuallyimprove job performance more than expected. Specifically, results indicate thatimproving the technical descriptions of methodologies incorporated in a DSS may contributeto increasing the Perceived Usefulness. The information provided within thisresearch contributes to the advancement of knowledge regarding the Usefulness ofDSSs as perceived by forest stakeholders, which in turn supports the improvement ofDSS architectures and the development of participatory processes in forest managementplanninginfo:eu-repo/semantics/publishedVersio

Usefulness and perceived usefulness of Decision Support Systems (DSSs) in participatory forest planning: the final users’ point of view