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Improving the quality of public services is inherent in the implementation of the tasks and functions of the Regional Work Unit as an extension of the tasks of the central government. The public service unit becomes a service node for integrated service offices in the district while improving the quality of service to the community. This study aims to examine the relationship of power orientation behavior, the process of service improvement through Peripheral Disorientation and Discipline for Public Service providers in the Regional Work Unit in Central Java. This study used a sample population of 181 Regional Work Unit public service employees. This study uses an analysis technique that is Regression weight in SEM which is used to examine how much the relationship between the variables. The model for research is illustrated by a path diagram. This is to make it easier to see the causality relationship between the variables to be tested. Based on this research it can be concluded that: Power-motivated behavior has a positive influence on disorientation of public services. Power behavior has a positive influence on the disqualities of peripheral services. The behavior of public service discuality affects the discuality of Peripheral services. Peripheral service orientation is positively influential on the Performance of Public Service Providers. Peripheral service disorientation has a positive effect on the performance of public service providers so that public service provider agencies in this one-stop public service center in Banyumas district can control the power-motivated behavior carried out by the Banyumas Government Officer. If this can be carried out, then it is likely that public service providers will be able to reduce the disorientation of public services carried out by public service providers when serving the public. This finding contributes to research on power motivation in organizations conducted by Dolatabadi & Safa (2010), Oloko and Ogutu (2012) and Feeney (2011). Key-Words: disorientation, peripheral discuality, public services, service standards, bureaucracy Received: June 1, 2020. Revised: July 3, 2020, Re-revised: September 3, 2020. Accepted: September 8, 2020. Published: September 11, 2020.

wseas transactions on business and economics

Model of disorientation and Disqualification of Peripheral Services in Public Services On Local Government Device Work Units In Central Java, Indonesia