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The Chinese University of Hong Kong (Shenzhen), referred to as ‘University’ or ‘CUHK(SZ)’ hereafter, is a newly established private university located in the Longgong District of Shenzhen, which is a special economic zone in the southern part of China. Its first batch of about 300 undergraduate freshmen, all majoring in Business Administration, commenced studies in September 2014. The Self-access Language Learning Centre (‘SALL’ or ‘the Centre’ hereafter), as a unit under the School of Humanities and Social Sciences (SHSS[1]), was put into trial operation from 6th March to 4th June 2015 to explore students’ needs and preferences in self-access English language learning. The purpose of this progress summary is to delineate and analyze the trial operation. It is divided into two major sections. The first section is a brief description of the 3-month trial operation and evaluation whereas the second section details recommendations for the future development of the SALL and other self-access centres also needing to address conflicting needs among stakeholders.

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Balancing Competing Needs among Stakeholders: Lessons from the Self-access Language Learning Centre (SALL) of the Chinese University of Hong Kong (Shenzhen)