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This research analyzed the selection process and its effect on Microfinance staff work performance in the city of Quetzaltenango, the study included thirteen Microfinance institutions, taking as research subjects the Office Coordinators, Human Resources Coordinators, administrative and field personnel. The addressed dimensions were: the analysis of the selection process, the identification of selection techniques, establish the time that the selection process lasts from the time a vacant position is published until the staff is hired, the evaluation of the work performance of the staff, the identification of the aspects that are taken into account and of greater weight in the evaluation of work performance.

El Proceso de Selección y su Efecto en el Desempeño Laboral en el Personal de las Microfinancieras de la Ciudad de Quetzaltenango