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The research aims to identify the availability of the requirements of a quality management system in accordance with the international standard ISO9001: 2015 in the Ministry of Culture / Department of Musical Arts by analyzing and measuring the gap between the actual reality and the requirements of the standard, which would raise the level of performance and services provided in the research sample for the purpose of preparing the department to obtain a certificate of conformity with the requirements of the international standard ISO9001: 2015, whereby the reality of the quality management system was identified and studied by identifying the strengths and weaknesses of the system to diagnose the gap and finding ways to address that gap, and the researchers adopted the case study approach to As a result of the research, the checklists (Chick list) used from the ISO (ISO9001: 2015) were used,and through field coexistence and access to records and documents, the necessary data were collected, as the extent of application and documentation was measured based on the percentages and weighted average, and the researchers reached A number of conclusions were the most notable that the reality of applying the quality management system in the Department of Musical Arts was 67.14%، which is approaching a partial documented partial application and this indicates a gap of 32.86% which can be addressed through continuous improvements and management review of the system and solving problems documenting some requirements.

mağallaẗ arīd al-duwaliyyaẗ li-l-ʿulūm al-insāniyyaẗ wa-al-iğtimāʿiyyaẗ

Measuring and analyzing the availability of quality management system requirements according to the International Standard (ISO9001: 2015). Case Study In the Ministry of Culture / Department of Musical Arts