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Current technological development enables processing of large volumes of data. Moreover, data conversion into information has significantly changed during the last decade. Enriched with context, information may be turned into knowledge which allows organization to profile themselves as knowledge organizations. Acquired information and knowledge are used for decision support and introduction of new operational tasks in business organizations and academic institutions. There are many knowledge and knowledge management classifications available in textbooks, monographs, white papers or research studies. This paper presents analysis of the application and implementation of ICTs in knowledge management. As an added value it classifies ICTs into several categories based on extensive literature research. It also provides an original type of classification that connects synchronicity and interaction and main classification criteria. A better understanding of ICTs aimed by this classification may lead to improved technological knowledge management implementations and applications based on advantages of involving ICTs in processing operations.

Synchronicity and Interaction Perspective on Knowledge Management Initiatives