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Services for early childhood in Murung Raya have been carried out by various programs, one of which is the Development of an Integrative Holistic Toddler Family (BKB-HI) by the Office of Population Control, Family Planning, Women's Empowerment and Child Protection (DP2KBP3A). However, the implementation of this program experienced several obstacles, namely the number of BKB-HI groups was still minimal, the implementation of programs in each group was not evenly distributed, the low quantity and quality of cadres, and the role of field officers was still not optimal. This study aims to determine the performance and factors that influence the performance of DP2KBP3A in Murung Raya Regency especially in the BKB-HI program. Performance measurement uses four performance measurement indicators, namely: productivity, responsiveness, responsibility, and accountability. This study uses a qualitative approach with case study design. Data collection techniques through interviews, observations involved and focus groups and then analyzed using a model developed by Miles & Huberman, namely data reduction, data presentation and conclusion. The location of this study is in Murung Raya Regency. The results of the study concluded that: (1) The performance of DP2KBP3A can be seen through several indicators, namely: (a) productivity, in terms of effectiveness, has not been able to achieve effectiveness because it has not been able to give an impact according to the expected goals; (b) responsiveness, proposals and aspirations of the community have been followed up by accommodating community complaints through family planning counselors and compiling programs and activities according to community needs, but have not been able to realize all community aspirations due to limited funds, time and especially lack of Family Planning Extension; (c) responsibility, the organizational structure of the Office is able to support the implementation of the BKB-HI program, and employees from each line of organization carry out their respective duties and functions according to the rules and procedures as well as established work mechanisms; (d) accountability, accountability reports both financial reports and activity reports have been made and submitted to Murung Raya Regent. Service activities in the program are in accordance with the values and norms that develop in the community. But the hope of the community is that the intensification of program development in the field must be improved. (2) Factors that influence the performance of the Office are: (a) human resources and (b) facilities and infrastructure. The dominant factor that influences the performance of Dinas is human resources, namely the lack of family planning counselors.

saudi journal of nursing and health care

Performance of The Family Planning Population Control for Women's Empowerment and Child Protection Agencies in The Bkb-Hi Program in Murung Raya Regency