English (United Kingdom)

https://curated-unify.zendy.io/wp-json/zendy-region/v1/featured_content/oa?rat=en

https://curated-unify.zendy.io/wp-json/zendy-region/v1/highlighted_journal/

Global: Zendy Plus annual

Presents the access of premium content as premium feature

Premium Content

Presents the keyphrase highlighting as premium feature

Keyphrase Highlighting

Presents the summarisation as premium feature

Summarisation

Insights

Presents the pdf analysis as premium feature

PDF Analysis

Presents the zaia usage as premium feature

ZAIA

Global: Zendy Tools annual

Global: Zendy Free Plan

Global: Zendy Tools monthly

Global: Zendy Plus monthly

EnglishHaving the systemic approach as a background, a discussion on knowledge building in software companies was held. To do so, firstly, elements of the systemic approach are detailed, considering issues such as Management with People, Information Behavior, and Software as a socio-technical system, which could result in the construction of organizational knowledge. Thus, we highlight the characterization of software companies as complex socio-technical systems. Also noteworthy is the complexity involved in software projects and the interrelationships between programmers in their teams, clients and stakeholders, organizational structure and aspects of Software Engineering. Both formal and informal informational flows are considered as the aggregating element of the different components of the socio-technical system, which allows the effectiveness of the work. A multiple case study was carried out in two software development organizations to verify the consistency of informational flows regarding information sharing and its formalization. Moreover, it was found that management actions, in the context of management with people, contribute to the creation of spaces and events that allow interpersonal interaction with a view to converting information resources into organizational knowledge. In methodological terms, Likert scale questionnaires were used for company employees, which were analyzed using descriptive statistics, as well as semi-structured interviews with managers and administrative staff, verifying aspects of management with people in the creation of knowledge. Thus, it was found the need to balance information flows, especially improving the aspect of recording or documenting information. It is also concluded that it is relevant that the company awakens to a systemic vision, which allows to integrate managers and human resources professionals for the elaboration of actions aimed at the construction of organizational knowledge. portuguesTendo como pano de fundo a questao da abordagem sistemica, foi realizada uma discussao sobre a construcao do conhecimento emempresas de software. Para tanto, num primeiro momento, sao detalhados elementos da abordagem sistemica, considerando-se questoes como Gestao com Pessoas, Comportamento Informacional, e Software como sistema sociotecnico, que poderiam redundar na construcao do conhecimento organizacional. Assim, salienta-se a caracterizacao das empresas de software enquanto sistemas sociotecnicos complexos. Salienta-se tambem a complexidade envolvida nos projetos de software e as inter-relacoes entre programadores em suas equipes, clientes e stakeholders, estrutura organizacional e aspectos da Engenharia de Software. Consideram-se os fluxos informacionais tanto formais quanto informais, como sendo o elemento agregador dos distintos componentes do sistema sociotecnico, que permite a eficacia na realizacao do trabalho. Foi efetuado um estudo de casos multiplos em duas organizacoes de desenvolvimento de software com o objetivo de se verificar a consistencia dos fluxos informacionais, referentes ao compartilhamento da informacao e sua formalizacao, especificamente. Ademais, apurou-se como acoes gerenciais, no contexto da gestao com pessoas, contribuem para criacao de espacos e eventos que permitem a interacao interpessoal com vistas em converter recursos informacionais em conhecimento organizacional. Em termos metodologicos, foram utilizados questionarios com escala de Likert para os colaboradores das empresas, que foram analisados mediante a estatistica descritiva, bem como entrevistas semiestruturadas com gestores e funcionarios administrativos, verificando aspectos da gestao com pessoas na criacao do conhecimento. Apurou-se, desta forma, a necessidade de equilibrar os fluxos informacionais, principalmente melhorando o aspecto do registro ou documentacao de informacoes. Conclui-se ainda que e relevante que a empresa desperte para uma visao sistemica, que permita integrar gestores e profissionais de recursos humanos para a elaboracao de acoes voltadas a construcao do conhecimento organizacional.

Recursos informacionais para a construção do conhecimento em empresas de software