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Today's world is the era of information overloads. In Colleges and schools, libraries are mesh-up with databases. To maintain databases emerged as a big concern for Librarian. In library science, where now online journals, research papers and articles playing a major role in comparison to ofine hardbound book, journals etc., It's a challenge to Librarian to deal with and to maintain a smooth handling of online database, its record keeping, Account maintenance, etc. Emergence of ICT (Information Communication Technology) in library science is working like a game changer in rst look. But, through this research, an in-depth study was carried out to study an impact of ICT on various service quality dimensions of library science. Objective: To study an impact of ICT implementation on service quality of the Library management. Research methodology: Qualitative study. Data collection method: In-depth Interview. Sample unit: Librarian of Arts and Commerce College afliated with Hemchandracharya North-Gujarat University. Sample Size: 5 Librarians. Conclusion: ICT has signicant impact over all ve dimensions of service quality. Due to implementation of ICT, task handlings and work efciencies of Librarians has signicantly improved. Librarians were highly satised with the usage of ICT software's. Managerial implication: Findings of this research paper may enlighten the usage of new technologies in the eld of Library science. Further scope: The ndings of this research can be useful to improve service quality of Library Science Management.

“A STUDY ON AN IMPACT OF ICT (INFORMATION COMMUNICATION TECHNOLOGY) ON SERVICE QUALITY OF LIBRARY MANAGEMENT: A QUALITATIVE APPROACH”.