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The purpose of this research is to find out how the implemention of the licensing services system seeks to be integrated electronically online single submission (OSS) kaloka district. Based on the theoretical study of the implementation of problem policies that occur in the investment office and one-stop integrated licensing in kolaka regency that the services provided, especially in licensing service, still cannot be said to run effectively. Basically, people who want to acces licensing services have not been able to be able to be because of limeted knowledge about technology (gadgets), educational background, and economic factors. So many people have not been able to access the aplication. On the exiting self-contained, the author is interested in conducting a study that can desribe and describe various challenges, obstacles, and problems in efforts to improve licensing services. Thus, the author establishes a research theme that is the implementation of the licensing service system trying to be integrated electronically through online single submission (OSS) on Dinas Penanaman Modal dan Perizinan Terpadu Satu Pintu  (DPMPTSP) kolaka district.AbstrakTujuan dari penelitian ini adalah untuk mengetahui bagaimana Implementasi Sistem Pelayanan Perizinan Berusaha Terintegrasi Secara Elektronik Online Single Submission (OSS) Kabupaten Kolaka. Berdasar pada kajian teoritis implementasi kebijakan Permasalahan yang terjadi pada Dinas Penanaman Modal dan Perizinan Terpadu Satu Pintu (PTSP) di Kabupaten Kolaka bahwa pelayanan yang diberikan khususnya pada pelayanan perizinan masih belum dapat dikatakan berjalan secara efektif. Pada dasarnya masyarakat yang ingin mengakses pelayanan perizinan tersebut belum mampu di karenakan keterbatasan pengetahuan tentang teknologi (gadget), latar belakang pendidikan, dan faktor ekonomi. maka banyak masyarakat masih belum dapat mengakses aplikasi tersebut. Atas kondisi yang ada, penulis tertarik untuk melakukan sebuah penelitian yang dapat menggambarkan dan mendeskripsikan berbagai tantangan, hambatan, dan permasalahan dalam upaya meningkatkan pelayanan perizinan. Dengan demikian maka penulis menetapkan sebuah tema penelitian yaitu Implementasi Sistem Pelayanan Perizinan Berusaha Terintegrasi Secara Elektronik melalui Online Single Submission (OSS) Pada Dinas Penanaman Modal dan Perizinan Terpadu Satu Pintu  (DPMPTSP) Kabupaten Kolaka.    Kata Kunci:  Kolaka; Model; OSS; Peizinan berusaha; Sistem Pelayanan 

MODEL SISTEM PELAYANAN PERIZINAN BERUSAHA TERINTEGRASI SECARA ELEKTRONIK ONLINE SINGLE SUBMISSION (OSS) KABUPATEN KOLAKA