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Implementation of the 2003 Accreditation Council for Graduate Medical Education (ACGME) resident duty regulations and access to publicly reported patient satisfaction measures have challenged administrators and clinicians to balance resident’s educational experience, patient care quality, and patients’ satisfaction and perceptions. A pre retrospective study design investigated association between implementation of ACGME regulations and patient satisfaction/perceptions using multinomial logistic – June 2005), who responded to surveys at an academic medical center. Patients gave lower ratings for physician interactions (patient-physician interaction time, clinical updates, a hour regulations. While the odds of patients rating related to time spent, kept informed, and friendliness/ courtesy) were higher rating “very good”, the overall rating of quality care improved post increased interaction of patients with other hospital personnel. To improve patient satisfacti perceptions, initiatives such as workload balancing, hand for care providers are recommended. Finally, residency programs and institutions need to develop strategies for implementation of current and future ACGME duty hour regulations so as to balance patient safety, patient percep and resident well-being.

The impact of the resident duty hour regulations on surgical patients’ perceptions of care