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Remote access to information and services has become a latent reality in Brazil since the emergence of the COVID-19 pandemic in 2020. This paper discusses the importance of the community’s access to the internet, and as the web’s worldwide is an essential tool for remote working and a supporting pillar for essential services remotely offered such as education, banking, and medical care.

Internet Access in the New Brazilian Normal: A Basic Need for Access to Income, Health, and Education