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Do guests control water consumption in the lodging facilities? Do lodging facilities have measures to minimize and rationalize water resources? Are guests aware of the rational use of water? Based on these questions, where identified the actions developed by the lodging facilities and by the guests in terms of environmental sustainability, especially in the uses of water. In order to carry out this research, questionnaires were applied to guests of three lodging facilities of the Touristic Spa and Longevity Tour of the Upper Encosta Region of the Northeast of Rio Grande do Sul-Brazil. The results indicate that 38% of guests report controlling water consumption in the environments where they stay and that these projects present isolated measures to rationalize water use. It appears that, in general, establishments present only isolated measures and not effective environmental programs in the management of natural resources. In conclusion, about the importance of the internalization of programs of rational use of water in the strategic planning of the lodging facilities in order to become sustainable in all aspects.

brazilian journal of development

USO RACIONAL DE ÁGUA NOS SERVIÇOS TURÍSTICOS: INFORMAÇÕES DE HÓSPEDES EM RELAÇÃO AOS MEIOS DE HOSPEDAGEM / RATIONAL USE OF WATER IN TOURISTICS SERVICES: INFORMATION FROM GUESTS IN RELATION TO LODGING FACILITIES