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The circular process can assist in conducting and managing conflicting situations involving groups. In the Basic Health Units, this tool is used to soften possible discord among health teams. The aim of this study was to discuss the experience of health professionals in using the circular process in the workplace; identify situations that weaken the work process and list proposals for the reduction of interprofessional conflicts. This was a descriptive experiencebased study, conducted from January to February 2019, which used the Distance Education platform of the Improvement Course in Basic Health Unit Management Amama Class for data collection. , which is developed by the Fluminense Federal University in partnership with the Ministry of Health. The main points listed were the lack of organization of some sectors of the unit, the dialogue in hierarchical form hindering the dialogue, and obstacles in the working process of the Health Strategy. due to the lack of specific knowledge in the public Brazilian Journal of Development Braz. J. of Develop., Curitiba, v. 5, n. 12, p.28719-28728 dec 2019 . ISSN 2525-8761 28721 health area to perform the position of manager of the basic health unit and the fact that all teams do not participate in the joint work. It is important to highlight that with the use of Circular Processes the group can jointly search for strategic and viable solutions to transform the work process, improving community access.

Processos circulares: ferramenta para resolução de conflitos pelas equipes de UBS do Amapá