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I was interested to see Rod Sampson’s article;1 many years ago I read something similar, and decided to try it myself, albeit without the post-appointment interviews. We offered my patients 5, 10, 15, or 20-minute appointments; it worked very well; I was pleasantly surprised. Patients had a good idea of how much time they would need; very few requested the longer ‘slots’ so my fears of being overwhelmed proved unfounded.We did …

Sharing control of appointment length with patients in general practice