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Leadership Orientations and Conflict Management Styles of Academic Deans in Masters Degree Institutions Linda Kimencu Previous research suggests that academic deans follow the human relations and structural perspectives in conflict management (Feltner & Goodsell, 1972). However, the position of an academic dean has been described to have undertones that are more political and social than hierarchical and technical. Hence, the current study evaluated the role of the academic dean in conflict management from a more inclusive perspective that involved the Bolman and Deal fourframe leadership theory: Structural, human resources, political and symbolic frames and Rahim Organizational Conflict Inventory (ROCI-II) instrument that evaluated the five dimensions of conflict management: Integrating, obliging, compromising, dominating, and avoiding. The respondents of the study included 93 academic deans heading Business and Education colleges in Public Masters Colleges and Universities-Larger programs (Carnegie Classification, 2010). The research found significant relationships between deans’ leadership frames, styles, and conflict management styles: Integrating conflict management style was positively related to all the four frames; contrary to the dominating conflict management style which was negatively related to the human resource frame. An education dean was 2.59 times more likely to have a political frame than a business dean; deans with less than five years of experience in the position of an academic dean were 3.23 times more likely to have a human resource frame than deans with more experience in the position; and finally, deans with more than ten years of experience in academia were more likely to use the compromising conflict management style than deans with less experience in academia with a medium effect size of .24. This knowledge can be used during deanship trainings and job placements. LEADERSHIP ORIENTATIONS AND CONFLICT iii Dedication I dedicate this dissertation to my husband Shadrack and our son Alan; and to my parents, George and Lucy. Thank you for your unconditional love and support through this major milestone in my life. LEADERSHIP ORIENTATIONS AND CONFLICT iv Acknowledgements I would like to thank the Almighty God for giving me the grace, intellect, and favor in the completion of this degree. May this degree bring glory and honor to his name through service to his people. My appreciation also goes to all the wonderful and beautiful people that God has given to me to share my life with: My husband Shadrack and our son Alan, you have been such a great inspiration to me and your unconditional love, through this process, kept me going and aspiring for more. To my chair, Dr. Paul Chapman, your mentorship and guidance through this process made me learn so much in a fun and inspiring way, I am so honored and grateful to have had a chance to work with you. Dr. Ernest Goeres, thank you very much for your wise counsel and your words of wisdom that I will remember for a very long time. Dr. Reagan Curtis, thank you very much for assisting me to not only do my data analysis but also for teaching me all the statistics methods classes and making me love to learn and someday maybe teach statistics to other students. Dr. Dan Hursh, thank you very much for your thoughtful insights through this dissertation; Dr. Gerald Blakely thank you for your words of encouragement through the process and finally, Dr. Richard Hartnett thanks for the support, intellect, and brilliance in assisting me to conceptualize the dissertation topic. I sincerely appreciate it all. They say, “It takes a village to raise a child”, well, I say it took so many more people to have this dissertation and the doctoral program started and completed. My gratitude goes to Jennifer McIntosh, Executive Officer for Social Justice, through the minority doctoral program for allotting a graduate assistantship position for methat help has gone a long way. Thank you very much. This acknowledgement will not be complete if I do not acknowledge the staff at the LEADERSHIP ORIENTATIONS AND CONFLICT v Hildebrandt Early Learning Center for taking very good care of my son, while I spent hours in the library to complete the dissertation. I truly appreciate that support. Last, but definitely not least, I acknowledge my parents: George and Lucy for instilling a love for learning in me and for giving my siblings and me the chance to pursue education. Dad, I will always remember your greatest reason for always wanting us to study and reach the highest heights: So that we can know our rights. I am proud to inform you that, that goal has been met and I am so grateful to God for your wisdom. Thank you mum, for being the rock of our family; your strength, determination, and love follows us wherever we go. I pray that God may give you two, a long, fulfilled life, full of his blessings and grace. To my two sisters: Emma and Lena, I pray that this will be an inspiration to you, that really the sky is the only limit. You can become whatever you want to become, if only you believe. To my friends and family, faculty, colleagues, classmates, and everyone who crossed my path to make this beautiful day happen. I appreciate it all and my God bless you all. LEADERSHIP ORIENTATIONS AND CONFLICT vi