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COVID-19 is spreading globally and causing severe damage across different sectors including social culture, politics, and economy. Governments worldwide are responding in various ways to prevent the spread of COVID-19 and to protect the health and safety of citizens. South Korea is escaping the crisis through rapid and early inspection with ICT technology, isolation for confirmed cases, and transparency and communication through public–private partnerships. This paper presents how face mask shortages can be managed through the disclosure of government data and with effective online services. This study shows how South Korea enhances government transparency and that combining open data with ICT technologies can effectively solve social problems during the COVID-19 pandemic.

Lesson Learned from the Power of Open Data: Resolving the Mask Shortage Problem Caused by COVID-19 in South Korea