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O presente artigo tem como objetivo analisar o desempenho profissional dos colaboradores da empresa KL Embalagens Ltda, a partir da Gestao por Competencias. Para tanto, foi realizada a identificacao e a definicao das competencias dos cargos em estudo, como tambem a constatacao das vulnerabilidades dos cargos/areas que precisam de treinamento e desenvolvimento. Destaca-se que os cargos analisados na pesquisa foram o Auxiliar Administrativo, Cartonageiro a Mao, Impressor Flexografico, Motorista e Servicos Gerais. Do ponto de vista metodologico, a pesquisa e classificada em qualitativa e tipificada em exploratoria. Com relacao ao metodo, a pesquisa constitui-se em bibliografica e estudo de caso, utilizando-se do questionario como instrumento de coleta de dados e da planilha de mapeamento de competencias. Os resultados evidenciaram que as competencias mais vulneraveis foram a agilidade, capacidade visual e espacial, concentracao, iniciativa, memorizacao, paciencia e velocidade de execucao das tarefas. Tambem foi possivel evidenciar que os cargos cartonageiro a mao e servicos gerais apresentaram desempenho abaixo do esperado, seguidos por impressor flexografico e auxiliar administrativo. O cargo de motorista foi o unico que atendeu as expectativas da empresa. Com as vulnerabilidades comportamentais e tecnicas avaliadas foi possivel sugerir acoes de treinamento e desenvolvimento (T&D), visando adaptar os colaboradores as suas funcoes, atendendo as necessidades da empresa KL Embalagens e repercutindo no crescimento profissional dos colaboradores. Palavras-Chave : Gestao de Pessoas. Treinamento e Desenvolvimento. Gestao por Competencias. MANAGEMENT FOR COMPETENCES AND THE PROCESS OF PEOPLE TRAINING AND DEVELOPMENT (T&D): A CASE STUDY AT KL EMBALAGENS - SAO JOAO BATISTA /SC Abstract : This article aims to analyze the professional performance of the employees of KL Embalagens Ltda., from Management by Competences. For that, the identification and definition of competencies for each position under study was carried out, as well as the vulnerability of such positions/areas that need training and development. It should be noted that the positions analyzed in the survey were Administrative Assistant, Carton Handler, Flexographic Printing, Driver and General Assistant. From the methodological point of view, the research is classified as qualitative and typified as exploratory. Regarding the method, the research is a bibliographical and case study, using the questionnaire as a data collection instrument and the competences mapping worksheet. The results showed that the most vulnerable competences were agility, visual and spatial ability, concentration, initiative, memorization, patience and speed of task execution. It was also possible to show that carton handling and the general assistant performed below expectations, followed by flexographic printing and administrative assistant. The position of driver was the only one that met the expectations of the company. With the evaluated behavioral and technical vulnerabilities it was possible to suggest training and development actions (T&D), aiming to adapt the employees to their functions, meeting the company's needs, thus impacting the professional growth of employees. Keywords: People Management. Training and development. Management by Competences.

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A GESTÃO POR COMPETÊNCIAS E O PROCESSO DE TREINAMENTO E DESENVOLVIMENTO DE PESSOAS (T&amp;D): ESTUDO DE CASO NA EMPRESA KL EMBALAGENS – SÃO JOÃO BATISTA/SC