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The article acquaints the readers with results of the grant project named “Providing effective, culturally differentiated nursing care in selected minorities in the Czech Republic (NS 9606-3)“, the partial target of which also included an analysis of opinions of the Ukrainian minority concerning the quality of healthcare services provided in Czech hospitals, mapping of specific needs of Ukrainian migrants based on cultural differences and subsequent identification of obstacles encountered by healthcare professionals in providing the holistic care for these patients. The research was implemented based on a financial support from the Internal Grant Agency of the Czech Ministry of Health. The contribution is focused on problems of the hospitalization of Ukrainian minority members in Czech medical institutions. Based on the subject of the research examination, three partial targets were established. The first target was determination of the most frequent type of the health insurance in the Ukrainian minority who legally stay in the Czech Republic. The second target was mapping of experience of the Ukrainian minority with the hospitalization with a special regard to the preference of the care giver, complex nature and comprehensibility of information provided. The last target mapped opinions of migrants concerning the quality of the care. The main problems in taking the healthcare of members of the Ukrainian minority are legislative conditions of the entrance into the system of the public health insurance. If a foreigner does not have a permanent stay in the Czech Republic or occupational relationship, he/she must take a more expensive type of the commercial insurance, which makes his/her access to the healthcare difficult. As shown by the research results, some patients are only insured for acute care, which is insufficient in many cases. The extension of the duty of the commercial complex care insurance is solved by an amendment of Law No. 326/1999 Sb. on the stay of foreigners in the Czech Republic in valid wording. A further problem is the communication barrier, where due to lack of knowledge of the Czech language, the patients are not provided with complex and comprehensible information on the part of healthcare professionals. The quality of Czech medical institutions is rather positively evaluated by respondents, but is just affected by the level of quality of information and general attitude of healthcare professionals to the patient such as.

Problems of hospitalization of members of the Ukrainian minority in hospitals in the Czech Republic